How can we help?
Find quick answers to the most common questions about TalentHub. Can't find what you're looking for? We're here for you.
Popular Questions
TalentHub is a professional sports recruitment workspace where clubs, scouts, agents, and coaches discover, evaluate, and connect with athletes across 50+ sports.
We currently support football (soccer), with plans to expand into rugby, basketball, and other major sports globally.
TalentHub is built for players, clubs, scouts, agents, and coaches looking for a centralized platform to connect and manage recruitment.
Yes, we offer free core plans for players and clubs to get started.
Clubs use advanced search filters, view verified data, and analyze video highlights to shortlist talent directly from their dashboard.
Absolutely! Players can build their profile, upload highlights, and apply for open trials and opportunities worldwide.
We have a strict verification process for clubs, agents, and scouts to ensure a safe, scam-free environment for all players.
Browse by Category
Billing & Subscriptions
Questions about plans, payments, and managing your subscription.
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support secure payments via Stripe and Apple Pay in select regions.
Yes, you can upgrade, downgrade, or cancel your subscription at any time from your Account Settings. Changes will reflect in your next billing cycle.
We offer a 14-day money-back guarantee for new annual subscriptions. Monthly subscriptions are non-refundable, but you can cancel anytime to prevent future charges.
Accounts & Profiles
Manage your account, profile visibility and settings.
Log in to your account and navigate to 'Profile Settings'. From there, you can edit your bio, update your skills, and add new media or highlight reels.
Yes! Your TalentHub account supports multiple roles. You can easily toggle between your Player, Coach, or Scout profiles from the account dropdown menu.
Go to your 'Account Settings' and select 'Security'. You'll see an option to update your email address. For security reasons, you will need to verify the new email before the change takes effect.
Clubs & Opportunities
Everything about clubs, trials, opportunities and applications.
Clubs can create new opportunities directly from their Club Workspace. Simply click 'Create Opportunity', specify the role, age group, and requirements, and publish it to the TalentHub network.
Yes, players can apply to as many relevant opportunities as they like. However, we recommend tailoring your profile and only applying to roles that match your skill level.
Clubs receive applications in their Recruitment Pipeline, where they can review profiles, watch highlight videos, and move candidates into 'Shortlist' or 'Interview' stages.
Safety & Privacy
Learn how we protect your data and ensure a safe experience.
We employ industry-standard encryption to protect your data. You have full control over your privacy settings and can choose what information is visible publicly versus only to verified clubs.
Please use the 'Report' button available on any user profile, post, or message. Our moderation team reviews all reports within 24 hours to ensure a safe environment.
If you encounter any bugs or platform issues, you can report them directly through the 'Help & Support' widget in the bottom right corner of your screen.
Technical & Support
Technical help and using the platform effectively.
First, double-check your email and password. If you still can't log in, use the 'Forgot Password' link to reset your credentials. If issues persist, contact our support team.
TalentHub is optimized for modern browsers including Chrome, Safari, Firefox, and Edge. Our platform is fully responsive and works beautifully on desktops, tablets, and smartphones.
Our team is available 24/7. You can reach us via the live chat widget on the platform, or by emailing support@clublogic.com.au. We aim to respond to all inquiries within 2 hours.
Still need help?
Our support team is available 24/7 to assist you with any questions or concerns.